Return And Refund Policy

Last Updated: August 26, 2026

At SpotAilori, we want customers to have clear information about our return and refund process.

1. Return Request Period

Customers may submit a return request within 14 calendar days from the date the order is delivered.

Return requests submitted after 14 days from delivery may not be accepted.

Please contact us before sending any product back.

2. Return Conditions

To be eligible for a return, products should generally be:

  • Unworn
  • Unused
  • In their original condition
  • Free from damage caused after delivery
  • Returned with applicable original packaging where reasonably possible

Items that have been used, damaged by the customer, or otherwise do not meet the applicable return conditions may not qualify for a refund.

3. How to Request a Return

Contact us using:

Email: monttidel724@gmail.com
Phone: (727) 926-4518

Please provide:

  • Order number
  • Customer name
  • Email address used for the order
  • Reason for the return
  • Photos or other relevant information when necessary

If the return is approved, our customer support team will provide instructions for returning the product.

Please do not send a return to the address listed on this page unless our customer support team has specifically instructed you to do so.

4. Return Shipping Costs

Unless otherwise required by applicable law or agreed upon by SpotAilori, customers may be responsible for return shipping costs for returns resulting from a change of mind or another customer-related reason.

If you receive an incorrect, damaged, or defective product, please contact us as soon as possible so that we can review the issue and determine an appropriate solution.

5. Refunds

After an approved return has been received and reviewed, SpotAilori will process the applicable refund.

Refunds are generally issued to the original payment method used for the purchase.

After the refund is processed, it may take approximately 7 business days for the refund to appear in the customer's account, depending on the payment provider or financial institution.

6. Situations Where a Refund May Not Be Available

A refund may not be available when:

  • The return request is submitted more than 14 days after delivery.
  • The product has been used or damaged by the customer.
  • The returned product does not meet the applicable return conditions.
  • The customer sends a return without following the applicable return instructions.

Nothing in this policy is intended to limit any rights available to customers under applicable consumer protection laws.

7. Contact Information

SpotAilori

6501 NE 2nd Ct
Miami, FL 33147
United States

Phone: (727) 926-4518

Email: monttidel724@gmail.com

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM Eastern Time (ET).